Contact Information

Digital Reference Website

Digital Reference Customer Support

(877) 302-4263

Private Brands Store Support

(888) 241-1632


  •    Wired microphones for vocals, instruments, and drums


  •    10 year limited warranty from date of original purchase.
  •    Warranty does not include wear and tear, damage, or lost parts.

Customer Service and Technical Support

  •    Customers and End Users should be directed to Digital Reference website or Customer Support phone line for parts, warranty, and technical support.
  •    Store Associates should contact Private Brands Store Support.

Missing / Replacement Parts for Display and Store Owned Goods

  •    Contact Private Brands Store Support.
  •    Not all parts are available. Support teams will confirm availability.
  •    Typical response time is less than 24 hours.

Wired Microphones

  •    Store to verify customer claim falls under warranty, then exchange in store.
  •    Digital Reference microphones with warranty defects may be RTV’d to DC.
  •    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.