
Contact Information
Gear One Website
N/A
Gear One Customer Support
GC In-store Return
N/A
Private Brands Store Support
(888) 241-1632
Line-up
- GS5 Guitar Stand
- GC.com Ship-To-Store
• Cables
• Accessories
Warranty
- 1 year limited warranty from date of original purchase against defects in materials and workmanship.
- Warranty does not include wear and tear, damage, or lost parts
Customer Service and Technical Support
- Gear One does not offer replacement parts.
- Store Associates should contact Private Brands Store Support.
GS5 Guitar Stand
- Store to verify customer claim falls under warranty, then exchange in store.
- Products with warranty defects may be RTV’d to DC.
- Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.
GC.com OMS Cables and Accessories
- Store to verify customer claim falls under warranty, then contact GC.com representative for replacement.
- Products with warranty defects may be RTV’d to DC.
- Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.