Contact Information

Gear One Website

N/A

Gear One Customer Support

GC In-store Return

 

N/A

Private Brands Store Support

(888) 241-1632

Line-up

  •    GS5 Guitar Stand
  •    GC.com Ship-To-Store
            • Cables
            • Accessories

Warranty

  •    1 year limited warranty from date of original purchase against defects in materials and workmanship.
  •    Warranty does not include wear and tear, damage, or lost parts

Customer Service and Technical Support

  •    Gear One does not offer replacement parts.
  •    Store Associates should contact Private Brands Store Support.

GS5 Guitar Stand

  •    Store to verify customer claim falls under warranty, then exchange in store.
  •    Products with warranty defects may be RTV’d to DC.
  •    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.

GC.com OMS Cables and Accessories

  •    Store to verify customer claim falls under warranty, then contact GC.com representative for replacement.
  •    Products with warranty defects may be RTV’d to DC.
  •    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.