Contact Information

Musician’s Gear Website

N/A

Musician’s Gear Customer Support

GC In-Store Return

 

N/A

Private Brands Store Support

(888) 241-1632

Line-up

  •    Microphone stands, Cables, Guitar Bags
  •    GC.com Ship-To-Store
           • Stands
           • Cables
           • Bags/Cases
           • Accessories

Warranty

  •    1 year limited warranty from date of original purchase against defects in materials and workmanship.
  •    Warranty does not include wear and tear, damage, or lost parts.

Customer Service, Replacement Parts and Technical Support

  •    Musician’s Gear does not offer replacement parts.
  •    Store Associates should contact Private Brands Store Support.

Retail Mic Stand and Cables

  •    Store to verify customer claim falls under warranty, then exchange in store.
  •    Stands with warranty defects may be processed DAS (Destroy At Store).
  •    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.

GC.com OMS Stands, Cables and Accessories

  •    Store to verify customer claim falls under warranty, then contact GC.com representative for replacement.
  •    Products with warranty defects may be RTV’d to DC.
  •    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.