Proline Customer Support
Private Brands Store Support
- Stands for Guitars, Keyboards, Microphones, Speakers
- Keyboard benches and seats
- Stand accessories and lights
- Microphone/ Stand packages
- Limited warranty from date of original purchase against defects in materials and workmanship.
• 5 yrs for stands
• 1 yr for accessories and microphone packages
- Warranty does not include wear and tear, damage, or lost parts.
- For more detailed info on Proline warranty, please see: http://prolinestands.com/warranty/
Customer Service and Technical Support
- Customers and End Users should be directed to Proline website or Customer Support phone line for parts, warranty, and technical support.
- Store Associates should contact Private Brands Store Support.
Stands, Benches, Accessories
- Store to verify customer claim falls under warranty, then exchange in store.
- Products with warranty defects may be processed as DAS (Destroy At Story).
- Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.