Line-up

•    Drums
•    Drum Hardware
•    Percussion
•    Accessories

Warranty

•    1 year limited warranty from date of original purchase against defects in materials and workmanship.
•    Warranty does not include wear and tear, damage, or lost parts.
•    For more detailed info on SPL warranty, please see: http://soundpercussionlabs.com/warranty/

Customer Service, Replacement Parts, and Technical Support

•    Customers and End Users should be directed to Sound Percussion Labs website or Customer Support phone line for parts, warranty, and technical support.
•    Store Associates should contact Private Brands Store Support.

Missing / Replacement Parts for Display and Store Owned Goods

•    Contact Private Brands Store Support.
•    Not all parts are available. Support teams will confirm availability.
•    Typical response time is less than 24 hours.

Drums, Hardware, Percussion, and Accessories

•    Verified Customer warranty claims are to be exchanged at the store if Customer Service cannot resolve with parts.
•    Products with warranty defects may be RTV’d to DC.
•    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.