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•    Stage Lighting
•    Effects Lighting
•    Lasers

Warranty

•    1 year limited warranty from date of original purchase against defects in materials and workmanship.
•    Warranty does not include wear and tear, damage, or lost parts.
•    For more detailed info on Venue warranty, please see: http://venuelightingeffects.com/warranty/

Customer Service and Technical Support

•    Customers and End Users should be directed to Venue website or Customer Support phone line for parts, warranty, and technical support.
•    Store Associates should contact Private Brands Store Support.

Missing / Replacement Parts for Display and Store Owned Goods

•    Contact Private Brands Store Support.
•    Not all parts are available. Support teams will confirm availability.
•    Typical response time is less than 24 hours.

Stage Lights, Effects Lights, Lasers

•    Store to verify customer claim falls under warranty, then exchange in store.
•    Venue lights with warranty defects may be RTV’d to DC.
•    Non-warranty or physically damaged store inventory is considered Non-Good-To-Go and should be resolved in store.